Burghley & Co glasses, Upgrade Lenses in a Metal Full-Rim Frame – Burghley & Co (Image 1)

Professional lens upgrade service

Upgrade Lenses in a Metal Full-Rim Frame

Keep your full-rim metal frame and have it professionally fitted with brand-new prescription lenses.

✓

Existing prescription lenses must remain fitted

✓

Glasses must have been worn successfully by you

✓

A copy of your current prescription is required

✓

Completed glasses returned via Royal Mail Tracked

Typical turnaround
Single vision 5–7 working days
Varifocals 7–10 working days

Turnaround begins once we have received your glasses, current prescription and any information needed to complete the order.

Secure Royal Mail Tracked return included

Before you continue

Please make sure this is the correct frame type. Your glasses must arrive with their existing worn prescription lenses still fitted.

Unsure whether your frame is suitable? Send Scott a photo →

Before ordering

Please check your glasses meet these requirements

We inspect every frame before glazing begins, but your glasses must meet the basic conditions below.

✓

Existing lenses remain fitted

Please do not remove the lenses before sending your glasses.

✓

Previously worn successfully by you

The glasses must have been worn comfortably by the person placing the order.

✓

Current prescription required

Upload it through the lens-selection process or email it after ordering.

✓

Frame in suitable condition

The frame must be free from cracks, significant damage and obvious weakness.

What happens next

From ordering to tracked return

1

Choose your new lenses

Select your prescription lenses and any suitable upgrades.

2

Send your prescription

Upload a current copy during ordering or email it after checkout.

3

Pack your glasses securely

Place them inside a protective case, then put the case inside a sturdy outer box.

4

Post them using tracked delivery

Use a tracked postal service and keep your proof of postage.

5

We inspect and glaze them

Your frame, prescription and existing lens measurements are checked before glazing.

6

Returned by Royal Mail Tracked

Your completed glasses are securely packaged and returned using Royal Mail Tracked.

Pack them securely

Send your glasses in a case and sturdy box

Place your glasses inside a protective case, then place that case inside a sturdy outer box with suitable packing material. Use a tracked postal service and keep your proof of postage. Do not send glasses in a soft mailing bag or envelope alone.

Not included online

Frames we do not currently accept

×
Rimless or semi-rimless frames

These are not currently included in the online service.

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Frames without worn prescription lenses

Empty frames, display lenses and lenses previously worn by someone else are not accepted.

×
Cracked, distorted or heavily worn frames

Visible damage or weakness may make a frame unsafe to reglaze.

×
Heavily wrapped or specialist sports frames

These are not currently included in the online service.

Not sure?

Send Scott a photograph before ordering

Send a clear photograph of the front and side of your glasses and Scott can advise whether they appear suitable for the online service.

Send Scott a Photo Read How It Works

Questions answered

Before you send your glasses

Why must my existing lenses stay fitted? +

They allow us to take important fitting and centration measurements from glasses you have already worn successfully.

How do I send my prescription? +

Upload a clear current copy during the lens-selection process or email it after placing your order.

How should I package my glasses? +

Place your glasses inside a protective case, then put the case inside a sturdy outer box with suitable packing material.

How are my glasses returned? +

Your completed glasses are securely packaged and returned using Royal Mail Tracked.

What happens if my frame is unsuitable? +

We will contact you before glazing begins if we do not believe the frame can be safely reglazed.

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