How it works
1
Schedule Your Appointment
Get in touch to reserve a day and time that suits you, either by phone or online. Please have a current prescription from your optician available. If you don’t yet have one, we can still proceed with your order, and production will begin once the prescription is received.
2
Personal Consultation
Enjoy a private, at-home consultation where you can explore curated frames, discuss your vision needs, and discover lens options tailored to your lifestyle.
3
Custom Manufacture
Your chosen frames and lenses are entrusted to our specialist manufacturer, where they are crafted to create eyewear that is uniquely yours.
4
Final Fitting & Quality Check
Your eyewear is personally delivered and fitted in the comfort of your home. A full visual check ensures a perfect fit, complemented by a selection of aftercare essentials for lasting comfort and care.
5
Aftercare
Our commitment continues well beyond delivery. We’ll follow up to ensure your complete satisfaction, and you’ll enjoy complimentary adjustments and ongoing support for the lifetime of your eyewear — all backed by our 60-day satisfaction guarantee.